Service Plans provided by Bankers Warranty Group

Bankers Warranty Group Extended Service Repair Plan

Extended Plans valid on HDTV's Only.

TERM AND COVERAGE: The term of the Service Contract commences at the date indicated on the face of this Service Contract and/or Your purchase receipt. For Service Contracts that commence on the date of purchase of the eligible product, the term and coverage is inclusive of the manufacturer’s warranty. This Service Contract does not replace the manufacturer’s warranty, but provides certain additional benefits during the term of the manufacturer’s warranty. After the manufacturer’s warranty expires, this Service Contract continues to provide the manufacturer’s benefits as well as certain additional benefits listed within this Service Contract. For Service Contracts that commence upon expiration of the manufacturer’s original warranty, the term and coverage commence upon expiration of the shortest portion of the manufacturer’s original warranty. This Service Contract does not have a deductible. ALL CLAIMS MUST BE REPORTED PRIOR TO THE EXPIRATION DATE OF THE SERVICE CONTRACT.

NO LEMON COVERAGE: If after the manufacturer’s warranty period expires, Your covered product fails three (3) times due to the same parts failure, on an individual product, and that product requires a fourth repair, as determined by the Administrator, the Administrator may replace the failed product with a product of like kind and similar features or the Administrator may elect to pay You a cash settlement. The cash settlement amount shall not exceed the depreciated value of the covered product in operating condition at the time of the claim excluding taxes, shipping and installation. You may be required to return the original defective product to Us at Your expense.

YOUR RESPONSIBILITIES UNDER THE SERVICE CONTRACT:

For the Service Contract to remain valid and active, You must maintain Your covered product in accordance with the requirements set forth by the manufacturer's specifications, including maintenance and cleaning. You must provide proper electrical requirements as specified by the manufacturer. You must assure full cooperation with the Administrator and authorized service provider during any telephone diagnosis and repair of the covered product including accessibility of the covered product. If you request service for a non covered repair, You will be responsible for all costs associated with the repair.

WHAT IS COVERED:

Subject to these terms and conditions, this Service Contract provides coverage for Your eligible product for mechanical and electrical failures that occur during normal “Permitted Use” and operation in accordance with the manufacturer's written specifications. “Permitted Use” is defined as the use of a product, other than for purpose of resale or use in production, and used primarily for personal, family or household purposes or in a small office or home office setting, which shall explicitly exclude any bars, restaurants, health clubs and all other retail commercial locations. Your product must be readily accessible in order for service to be performed. The Service Contract provides coverage only for the product(s) listed on the face of this Service Contract and/or purchase receipt.

WHAT IS NOT COVERED:

A. Any new or refurbished products with less than an original ninety (90) day manufacturer’s parts and labor limited warranty.

B. Consumer replaceable items including but not limited to; light bulbs, fuses, replaceable fluids, hoses, belts, bags, batteries, ribbons, cartridges, printer heads, or any other parts or materials which are designed to be consumed during the life of the product; adaptors and add-on accessories.

C. Failures of the following non-operational components such as but not limited to: cabinetry and cabinet frames, decorative finishing, door liners, glass, custom fronts for appliances, handles, knobs, masks, racks, rollers, shelves, software, media and cosmetic damage.

D. Damage resulting from unauthorized repair; improper gas or water connections, or electrical wiring and connections; damage caused during delivery, improper installation, or setup; user facilitated minor adjustments and settings outlined in the product’s owners manual; inaccessible products or parts; negligence, misuse or abuse.

E. Failures due to corrosion, rust, dust, animal or insect damage; Acts of God such as fire, water, windstorm, sand, dirt, hail or earthquake; civil disorders; riot; nuclear accident; accidental physical damage by any external cause; malicious mischief; theft or vandalism.

F. Your failure to follow the instructions described in the product’s owner’s manual, manufacturer’s recommended maintenance procedures, requirements and misuse or abuse of the product.

G. Image burn-in; pixel defects which are not covered by the original manufacturer’s warranty or are considered acceptable under the manufacturer’s specifications.

H. Payments for subsequent service calls, including trip charges which result in no problem found diagnosis, customer education and non-failures as determined by the Administrator whereby a repair is not required to return Your product to normal operating condition in accordance with the manufacturers written specifications are not covered.

I. Failure, inoperability, or disruption of any product or product functions due to any manufacturer recall.

J. Products used in bars, restaurants, health clubs, hotels and all other retail commercial locations. Use of a product for these purposes or in these settings will void this Service Contract.

K. Conditions, which existed prior to Your purchase and delivery of the product or the Service Contract. Special, indirect, incremental, or consequential damages; loss of use.

L. Any service request or situation which may pose a health risk to Our technicians or service providers, including but not limited to insect infestation, mold, or fungus; whether or not such circumstances were a result of a covered failure.

M. Any cost associated with tearing apart walls, cabinetry, etc. to access wiring, components, etc. associated with custom installations.

N. Loss or damage to stored data, loss or damage due to computer viruses, items left in Your product, such as but not limited to, computer media, personal items and batteries and computer hardware or software that is added after the original purchase date as indicated on Your purchase receipt.

REPLACEMENT PARTS: In connection with the repair service for a covered product as provided under this Service Contract, the authorized service provider or its designee, at its sole discretion, may use replacement parts which are new or rebuilt parts that perform to the factory operational specifications of the product. The use of non-original manufacturer parts is permitted under the Service Contract. If We determine, at Our sole discretion, that We cannot repair Your product due to the unavailability of functional replacement parts or technical information, We may elect to pay You a cash settlement. The cash settlement amount shall not exceed the depreciated value of the covered product in operating condition at the time of the claim, excluding taxes, shipping and installation where allowed by law. Payment of a cash settlement will fulfill this agreement in its entirety and will cancel and discharge further obligations under the Service Contract, where allowed by law.

REPEAT SERVICE: If Your covered product should require service more than once within a sixty (60) day period, the service must be performed by the original authorized service provider.

AVAILABILITY OF SERVICE AND DELAYS: Service will normally be available during the normal work hours and workdays of the authorized service providers. The Administrator will make a reasonable effort to provide timely service or repair of Your product, however We cannot be held liable for service delays beyond the Administrator’s control or any damages that may arise out of delays including but not limited to consequential damages. In the event that Your service is delayed more than thirty (30) business days, the expiration date of Your Service Contract will be extended by the repair time in excess of thirty (30) days. In the case of an emergency outside normal working hours, reasonable efforts will be made to expedite service for those situations. In the event you are unable to keep Your scheduled appointment with a service provider, You must call to cancel the appointment in advance of the agreed upon time of service or you may be responsible for paying the second trip charge for the subsequent rescheduled repair.

MANUFACTURER’S WARRANTY: Parts and services covered during the manufacturer's warranty period are the responsibility of the manufacturer as described under the manufacturer’s expressed warranty. The Administrator may cover other parts and services not covered by the manufacturer’s warranty and as described in the Service Contract.

The Administrator will refer You to the manufacturer for parts and services covered under the manufacturer’s warranty.

RENEWALS: The Administrator may, at their option, renew Your Service Contract. The Administrator is not required or obligated to offer You another Service Contract. In the event You are offered a renewal Service Contract, You will be notified of the terms and conditions and the Service Contract fees that will apply to the renewal.

TRANSFER: This Service Contract may be transferred to an eligible party to whom You sell or give the equipment while this Service Contract is in force. This may be accomplished only if You notify the Administrator by mail with the name and address of the new owner within 15 days of the change of ownership.

CANCELLATION: You may cancel this contract for any reason at any time. To cancel it, submit Your request in writing to the Administrator. If You cancel this Service Contract within the first thirty (30) days after receipt of this Service Contract You will receive a full refund, less any claims paid, where allowed by law. If You cancel after the first thirty (30) days from receipt of this Service Contract, You will receive a pro rata refund based on the time remaining on Your Service Contract, less an administrative fee, not to exceed ten percent (10%) of the price of the Service Contract or twenty-five dollars ($25.00), whichever is less, and less any claims paid, where allowed by law. If the Administrator cancels the Service Contract, You will be refunded the unearned pro rata purchase price of the Service Contract, less any claims paid, where allowed by law. If this Service Contract was inadvertently sold to You on a product which was not intended to be covered by this Service Contract, Your Service Contract will be cancelled and You will receive the full purchase price of the Service Contract. We may cancel this Service Contract at our option on the basis of fraud or misrepresentation.

This Service Contract is not a contract of insurance; however the obligations under this Service Contract are insured by a contractual liability insurance policy provided by Dealers Assurance Company, 3518 Riverside Drive, PO Box 21185, Columbus, OH 43221-0185.